Terms of service

Terms of Service

Effective Date: April 2026

Welcome to Wayward.biz. By accessing this website or placing an order, you agree to these Terms of Service. If you do not agree, please do not use the site.

1. General

Wayward.biz sells apparel, accessories, and related goods through this website. We may update these Terms from time to time by posting changes here. Continued use of the site means you accept those changes.

2. Eligibility

You must be at least 18 years old, or have permission from a parent or legal guardian, to use this site and place orders.

3. Products and Availability

We do our best to present products accurately, but colors, sizing, and placement may vary slightly from what appears on your screen.

We reserve the right to:

  • limit quantities
  • refuse or cancel orders
  • discontinue products
  • correct pricing, description, or availability errors

4. Orders

After an order is placed, changes or cancellations may not be possible once processing has started.

You are responsible for providing complete and accurate order and shipping information.

5. Pricing and Payment

All prices are shown in U.S. dollars unless otherwise stated. Payment is due at checkout. Taxes and shipping charges are added where applicable.

We reserve the right to change prices at any time.

6. Intellectual Property

All content on this site, including logos, graphics, text, designs, and product artwork, is the property of Wayward.biz or its licensors and may not be copied or used without permission.

7. Prohibited Use

You may not use this site:

  • for unlawful purposes
  • to violate intellectual property rights
  • to submit false or misleading information
  • to upload harmful code
  • to harass, abuse, threaten, or defame others

We may suspend or terminate access for misuse of the site.

8. Disclaimer

This site and all products and services are provided on an “as is” and “as available” basis, to the fullest extent allowed by law.

We do not guarantee uninterrupted or error-free operation of the site.

9. Limitation of Liability

To the fullest extent permitted by law, Wayward.biz is not liable for indirect, incidental, or consequential damages arising from your use of the site or purchase of products.

Our total liability for any claim will not exceed the amount paid for the product at issue.

10. Governing Law

These Terms are governed by the laws of the State of Virginia, without regard to conflict of law rules.

11. Contact

Questions about these Terms may be sent here:

info@wayward.biz

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Sales Tax Policy

Effective Date: May 2026

We collect applicable sales tax on orders shipped to addresses in Virginia, as required by law.

For orders shipped to other states, sales tax will be collected where wayward.biz is legally required to do so.

Return Policy

Effective Date: April 2026

At Wayward.biz, we want you to receive your order in good condition and as expected.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or incorrect, contact us within 30 days of delivery. Please include:

  • your order number
  • a description of the issue
  • clear photos of the item and, if relevant, the packaging

If we determine there was an issue with the order, we will offer a replacement or refund.

Lost Packages

If your package appears to be lost in transit, contact us within 30 days of the estimated delivery date. We will review the shipment status and work toward a resolution where appropriate.

Non-Returnable Items

Because many of our products are prepared specifically for each order, we do not accept returns or exchanges for:

  • wrong size ordered by the customer
  • buyer’s remorse
  • change of mind
  • minor color variation from screen display
  • incorrect shipping information entered at checkout

Please review all sizing and order details carefully before placing your order.

Incorrect Address

If a package is returned because the address provided at checkout was incomplete or incorrect, the customer is responsible for any additional shipping costs required to resend the order.

Contact

To report an issue, contact:
info@wayward.biz

Shipping Policy

Effective Date: April 2026

Thank you for shopping with wayward.biz.

Processing Time

Orders are processed after purchase. Processing times may vary depending on product type, order volume, and seasonal demand.

Shipping Time

Shipping times are estimates and are not guaranteed. Delivery may be affected by carrier delays, weather, holidays, customs, or other factors outside our control.

Address Accuracy

Customers are responsible for entering a complete and correct shipping address at checkout. We are not responsible for delays or returned shipments caused by inaccurate address information.

Lost or Delayed Orders

If tracking shows your package has been delivered, you may need to contact the shipping carrier directly. If your order appears lost in transit, contact us within 30 days of the estimated delivery date.

Order Changes

Once an order has been placed, it may not be possible to edit or cancel it if processing has already begun.

This reflects the shipping, loss, and order-change limitations in the source terms.